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Important Note Regarding Website Logins & Passwords

We are in the process of migrating our website authentication to a new back-end system. During this period you may need to use two different web accounts depending on the area of the website you are accessing.

Use your old login & password when you do not receive a pop-up authentication window

Below is a sample of the original login and password used on our website:

ID: 317555493012555
PW: eic01

Continue to use these credentials to visit these website locations:

Support Website
Product Ordering 2.2, 2.3.0, and non-US$ Product Ordering (Restricted)
Licensing for version 2.2

Use your new login & password when you receive a pop-up authentication window

Below is a sample of the new login and password used on our website:

ID: someone@somewhere.com
PW: F4kdi3Kp2

Use these credentials to visit these website locations:

Licensing for version 2.3 & 2.4
Partner Area
Interactive Knowledge Source
All other areas of the website except those listed in the “Old Login & Password” section above

Interactive Intelligence • 7601 Interactive Way • Indianapolis, IN 46278 • +1 317.872.3000 voice and fax
info@ININ.com (general info) • webmaster@ININ.com (web site comments and questions)