	Home \| interact! with us \| login
	About Us Company Overview Investor Relations News Events Careers Locations Management ISO 9001:2000 Support & Services \| Global Support Professional Services Managed Services Education Tools & Resources \| Partner Program Partner Portal Consultant Program Consultant Portal ININ Community How Can I Buy? Compatible Third Party Products Products & Solutions \|

IP Business Communications Solutions

Interactive Intelligence has taken a unified approach to business communications since 1994, when it introduced an all-in-one multi-channel software platform to replace multi-point legacy systems and the complexity that comes with them.

Today, for the contact center, the enterprise and the remote and mobile workforce, our standards-based platform continues to unify every aspect of business communications. From multimedia interaction management, to phone calls, faxes, e-mails and Web chats-we align your business communications into one powerful solution.

Looking for an IP PBX that provides more than dial tone? Our all-software, SIP-based IP PBX solution supports mid to large enterprises between 100-15,000 users. Integrate our solution with your CRM and business applications to equip office users, contact centers, workgroups, mobile and remote workers with solutions for:
	Single platform empowers business users, contact centers, remote and mobile workforce for business continuity SIP-based platform delivers reliable IP communications Seamlessly unites workers in real-time voice and data environments Easily integrated solution ties to CRM and other business software applications
Learn more about Enterprise IP Telephony
Looking for a complete all-in-one contact center solution? Our adaptable, pre-integrated application suite is everything you need to optimize performance in your contact center operation. We have all-in-one solutions for:
	Manages contact center business processes-ACD, multimedia queuing, IVR, workforce management, quality monitoring, recording, tracking, end-to-end reporting and remote support Adaptable, pre-integrated application suite Delivers clear migration path to VoIP Designed to meet precise business needs: TDM, IP or hybrid
Learn more about The Contact Center
Looking for a voicemail replacement or complete enterprise messaging solution? Our flexible, open standard software approach allows for a smooth migration to VoIP and delivers scalable messaging and voicemail replacement solutions to the Enterprise. We have solutions for:
	SIP-based solution allows for easy voicemail system migration A robust solution for voicemail, unified messaging and enhanced messaging Provides simplified administration, through the use of LDAP Easily integrates into many existing PBX environments Enhances productivity through presence management, conferencing, outbound notifications and IVR
Learn more about Enterprise Messaging